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Pastoral Care Centre

Pastoral Care

Melbourne-based educator, Bruce Rumbold, says that "Pastoral Care is a person-centred, holistic approach to care that complements the care offered by other helping disciplines while paying particular attention to spiritual care. The focus of pastoral care is upon the healing, guiding, supporting, reconciling, nurturing, liberating, and empowering of people in whatever situation they find themselves."

Traditionally, pastoral work pertains to the "shepherding of souls". In recent times many have considered the spiritual component of this shepherding to be redundant. Never has it been more needed.

Listening is central to this work. Pastoral carers seek to genuinely listen with empathy and respect, with care and an attentive ear so that assistance is given through the listening process.


Lieut-Colonel Lisa Venables – Director of Pastoral Care
Major Janis Meredith – Pastoral Care Officer
Major Doug Kollmorgen – Pastoral Care Officer
Major Kirsty McKenzie – Chaplain to Retired Officers
Captain Isobel Thomas – Chaplain to Retired Officers
Major Karen Walker – Chaplain to Retired Officers (additional appt)

Pastoral listening does not aim to solve another's problem. Pastoral listeners are those who listen and care but who do so with a background of useful knowledge that will enable them to assist the speaker take responsibility for the problem exposed.