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Mandatory Training for Volunteers

As an organisation, The Salvation Army is committed to the safety and well-being of all personnel, including our volunteers. The Salvation Army is responsible for ensuring everyone is clearly instructed and properly trained on how to do their work safely. 

Our ‘Building Healthy Communities’ mandatory training is our primary way of consistently achieving this across the Territory. Our induction and mandatory training will help promote awareness, responsibility, accountability and assist all personnel to avoid workplace issues. We each have a duty of care responsibility in relation to health and safety, and are all expected to comply.

Here is the list of mandatory training courses which are all in short and easy to digest videos. You can access the full training suites by scrolling down to each individual topic.

  • Zero Tolerance - Discrimination & Equal Opportunity 
  • Zero Tolerance - Bullying & Harassment 
  • WHS - Manual Handling 
  • WHS - Emergency Procedures 
  • Keeping Children Safe (to be replaced by Child Safety & Well-being) 
  • TSA Today (coming soon) 

Optional Training (recommended for mission volunteers leading people or programs) 

  • WHS - Risk Management 

Zero Tolerance - Discrimination & Equal Opportunity 

This training video is approximately 24 minutes in length. Please click below to access the training video and resources. 

Zero Tolerance - Bullying & Harassment 

This training video is approximately 20 minutes in length. Please click below to access the training video and resources. 

WHS - Manual Handling 

This training video is approximately 19 minutes in length. Please click below to access the training video and resources. 

WHS - Emergency Procedures  

This training video is approximately 24 minutes in length. Please click below to access the training video and resources. 

Keeping Children Safe 

This course is mandatory for ALL workers of The Salvation Army. Please ensure the Managers/Facilitators Guide is read before delivering the video. The video and resources can be accessed via: 

  • Learn (Managers will need to access Learn and download the video and resources) 
  • USB - Divisions have received the video and resources via USB. If you would like a copy please contact the Professional Standards and Quality Unit professionalstandards@aus.salvationarmy.org

WHS - Risk Management  (optional training) 

This training video is approximately 20 minutes in length. Please click below to access the training video and resources.